Privacy Policy for Oven Cleaning Professionals
Effective Date: 8 April 2025
At Oven Cleaning Professionals, we are committed to safeguarding your privacy and ensuring that your personal information is managed responsibly and securely. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Telephone number
- Home address
This information is collected when you complete a form on our website or contact us directly.
Usage Data:
- IP address
- Browser type and version
- Pages visited
- Time and date of your visit
- Time spent on pages
This data helps us understand how users interact with our website.
Cookies:
Cookies are small text files stored on your device. They help us analyse user behaviour, enhance user experience, and tailor our content and services accordingly. You can manage or disable cookies through your browser settings; however, certain features of the website may not function properly without them.
2. How We Use Your Information
We use your information for the following purposes:
- To deliver our oven cleaning services.
- To respond to your enquiries and manage your bookings.
- To improve our website and services through usage analysis.
- To send promotional offers or updates, only if you have opted in to receive marketing communications.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except where:
- It is necessary to provide our services (e.g., with service providers or subcontractors).
- We are legally obliged to share the data with authorities or regulatory bodies.
All third parties engaged by us are contractually required to keep your data confidential and secure.
4. Security of Your Information
We implement appropriate technical and organisational measures to protect your personal information. However, please note that no method of data transmission over the internet is entirely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Rectify any inaccuracies in your personal data.
- Request deletion of your personal data, subject to legal or regulatory obligations.
- Withdraw consent to receive marketing communications at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Oven Cleaning Professionals
96 Elmes Road, BH9 2TA
Email: info@theocp.co.uk
Phone: 01202 580770
